We organize the knowledge in the form of boards. You can create boards based on a multitude of topics e.g. Sales FAQs and share the same with your teams. Check out the top right corner. ( Here, we are at: https://app.zuzu.ai/knowledge ) You can add these Knowledge Cards/FAQs manually or from various CRM sources and share theseContinue reading “Creating Knowledge for your team”
Category Archives: Knowledge Base
Gmail Knowledge Management Add-On – Installation and Configuration
According to a McKinsey Analysis “The average professional spends 28% of the workday reading and answering email. For the average full-time worker in America, that amounts to a staggering 2.6 hours spent and 120 messages received per day.” One of the reasons why it takes so much time is fishing out the correct information to sendContinue reading “Gmail Knowledge Management Add-On – Installation and Configuration”
Rise of Messaging apps and Collaboration Softwares
The past few years have seen a boom in the messaging apps and collaboration software industry. More and more companies are rolling out new collaboration software every 3 months on average. This has brought several benefits to businesses around the world. Spending on team chat applications is set to grow substantially this year as demandContinue reading “Rise of Messaging apps and Collaboration Softwares”
Knowledge Management — Key to a sustainable business amid “Coronavirus” outbreak
As coronavirus aka Covid-19 spreads, companies are forced to restructure their working strategy as they shift towards a digital workspace. With the growing Covid-19 threat spreading to 109 countries and infecting people at workplaces, the idea of working from home is becoming increasingly likely for a large group of employees. In the last couple ofContinue reading “Knowledge Management — Key to a sustainable business amid “Coronavirus” outbreak”
Artificial Intelligence & Knowledge Management — A match made in heaven
Knowledge — the most powerful thing in the universe is very important if you have control over it. It is rightly said, “The one who holds the most knowledge has the most power”. Look around, you will find yourself surrounded by sources that pour out immense knowledge every day. What should we do with allContinue reading “Artificial Intelligence & Knowledge Management — A match made in heaven”
What is Knowledge Management and why is it important?
In his famous quote, Lew Platt, former CEO of Hewlett-Packard, once said: “If HP knew what HP knows, we would be three times more productive.” This quote is much more important than it seems. It is well known that “Knowledge is Power” and we witness it every day in our work and personal life. WeContinue reading “What is Knowledge Management and why is it important?”
How Serverless Architecture can aid Artificial Intelligence and Machine Learning Industries
Serverless, the new big word in the software architecture world has drawn a lot of attention from both rookies and pros in the field. Google, Amazon, and Microsoft are heavily invested in serverless computing. Serverless is not just about the hype, it promises the possibility of an ideal business implementation which sounds awesome and moreContinue reading “How Serverless Architecture can aid Artificial Intelligence and Machine Learning Industries”
Navigating Knowledge Boards from Gmail Add-on
Feature Overview Besides the ability to search for Knowledge Cards now you can explore from within Gmail. This would be quite helpful when you are not aware of what to search and need to view Cards shared by the team. This will help your Sales, Support or Marketing team to explore Knowledge Cards with ease. Pre-requisites TheContinue reading “Navigating Knowledge Boards from Gmail Add-on”